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NEA Licensed · No. NA/2024/05/14 7-Day Shortlist Guarantee 8+ years · 2,500+ placements

Hospitality Recruitment Agency Kenya — Shortlisted in 7 Days

NEA-licensed Kenyan recruitment from Muthaiga Square. A vetted shortlist on your desk in 7 calendar days — guaranteed in writing.

Hospitality Recruitment Agency Kenya

Infinite Talent is a government-authorised recruitment partner for Kenyan employers and Gulf-bound deployments alike. For Hospitality employers across Kenya, we run a dedicated desk that lives and breathes the sector. Kenyan hospitality staff are trained at globally recognised institutions like Utalii College and bring fluent English plus a strong service culture. Roles we place include hotel manager, front office manager, food and beverage manager, executive chef, sous chef.

Why Kenyan employers choose Infinite Talent

Every candidate we send goes through a four-stage funnel: CV screen, structured interview, reference verification and (where required) psychometric testing.

NEA-licensed and accountable

We hold a current National Employment Authority licence (No. NA/2024/05/14) for both local and overseas placements. That means contracts, vetting and complaints handling are auditable by the Ministry of Labour.

Seven-day shortlist guarantee

Submit a vacancy on a Monday — receive a shortlist by the following Monday. The guarantee is in writing on every engagement letter we send.

Muthaiga Square HQ

Our office is a physical address in Nairobi, not a virtual mailbox. Walk in, sit down, brief us in person — we prefer it that way.

Industry-specialist recruiters

Hospitality, healthcare, construction, finance, logistics, NGO and domestic-worker desks are each staffed by a recruiter who works only that vertical.

How our recruitment process works

1.
Vacancy intake
You brief us on the hospitality role, your culture and pay scale. We confirm scope in writing and lock the seven-day clock.
2.
Targeted sourcing
Our Hospitality desk runs a sourcing sprint across our active pool, alumni references and council registers.
3.
Vetting
CV screen, structured interview, reference verification and (where relevant) Tourism Regulatory Authority (TRA) licence checks.
4.
Shortlist delivery
Three to five candidates with interview notes, salary expectation, notice period and (if requested) a psychometric profile.
5.
Placement and warranty
Offer support and a warranty window — if the hire does not work out inside the agreed period, we replace at no fee.

Roles we place in Hospitality

Across our Hospitality desk, the typical mandates we run for clients include:

Hotel manager
Front office manager
Food and beverage manager
Executive chef
Sous chef
Pastry chef
Restaurant supervisor
Housekeeper
Concierge
Reservations agent

Our typical Hospitality clients include hotels, lodges, resorts, restaurants, F&B chains, safari camps. Where licensing applies we verify candidates against Tourism Regulatory Authority (TRA) before shortlisting.

Indicative salary band for this sector: KES 35,000 to KES 250,000 per month depending on property class and tenure.

Frequently asked questions

Our standard turnaround is seven calendar days from the moment a vacancy is confirmed. For specialist or executive hospitality professionals roles, we agree a realistic timeline upfront — usually 10 to 14 days — and we share progress notes mid-cycle.

Yes. Infinite Talent operates under NEA Licence No. NA/2024/05/14, covering both local Kenyan placements and overseas (Gulf) deployment.

Every Cat 1 placement carries a free replacement window. If your hired hospitality professionals candidate leaves or under-performs inside the warranty period, we source a replacement at no additional fee.

We run a four-stage process: CV screen against the brief, structured competency interview, reference and certification verification (council / TSC / NCA / KMPDC where relevant), and an optional psychometric assessment for managerial roles.

Our office is at Muthaiga Square, Nairobi. You do not have to visit — we work remotely with employers across Kenya — but you are welcome to come in for vacancy intake or shortlist debriefs.

We work on a success-based fee for permanent placements (a percentage of the first-year salary) and a managed-service rate for outsourced or contract staffing. There is no upfront retainer for standard permanent roles.

Related pages you might need

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