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NEA Licensed · No. NA/2024/05/14 7-Day Shortlist Guarantee 8+ years · 2,500+ placements

Retail Staffing Agency Eldoret — Shortlisted in 7 Days

NEA-licensed Kenyan recruitment from Muthaiga Square. A vetted shortlist on your desk in 7 calendar days — guaranteed in writing.

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Retail Staffing Agency Eldoret

Infinite Talent Recruiters is a NEA-licensed Kenyan recruitment firm headquartered at Muthaiga Square, Nairobi. For Retail employers across Kenya, we run a dedicated desk that lives and breathes the sector. Kenyan retail staff are trained on modern POS, ERP and inventory systems with strong English customer-service skills. Roles we place include store manager, branch manager, cashier, visual merchandiser, stock controller.

Why Kenyan employers choose Infinite Talent

Our recruiters work to a hard guarantee: a vetted shortlist on your desk within seven calendar days of vacancy submission.

NEA-licensed and accountable

We hold a current National Employment Authority licence (No. NA/2024/05/14) for both local and overseas placements. That means contracts, vetting and complaints handling are auditable by the Ministry of Labour.

Seven-day shortlist guarantee

Submit a vacancy on a Monday — receive a shortlist by the following Monday. The guarantee is in writing on every engagement letter we send.

Muthaiga Square HQ

Our office is a physical address in Nairobi, not a virtual mailbox. Walk in, sit down, brief us in person — we prefer it that way.

Industry-specialist recruiters

Hospitality, healthcare, construction, finance, logistics, NGO and domestic-worker desks are each staffed by a recruiter who works only that vertical.

How our recruitment process works

1.
Vacancy intake
You brief us on the retail role, your culture and pay scale. We confirm scope in writing and lock the seven-day clock.
2.
Targeted sourcing
Our Retail desk runs a sourcing sprint across our active pool, alumni references and council registers.
3.
Vetting
CV screen, structured interview, reference verification and (where relevant) Retail Trade Association of Kenya (RETRAK) licence checks.
4.
Shortlist delivery
Three to five candidates with interview notes, salary expectation, notice period and (if requested) a psychometric profile.
5.
Placement and warranty
Offer support and a warranty window — if the hire does not work out inside the agreed period, we replace at no fee.

Roles we place in Retail

Across our Retail desk, the typical mandates we run for clients include:

Store manager
Branch manager
Cashier
Visual merchandiser
Stock controller
Customer service representative

Our typical Retail clients include supermarket chains, fashion retailers, pharmacies, electronics retailers. Where licensing applies we verify candidates against Retail Trade Association of Kenya (RETRAK) before shortlisting.

Indicative salary band for this sector: KES 22,000 to KES 250,000 per month.

Recruiting in Eldoret

Eldoret hosts university healthcare, agro-processing and aviation through the international airport. We service Eldoret clients from our Nairobi head office at Muthaiga Square with a named account manager and on-the-ground sourcing partners.

The strongest hiring sectors in Eldoret on our desk are Healthcare, Agriculture, Aviation.

Frequently asked questions

Our standard turnaround is seven calendar days from the moment a vacancy is confirmed. For specialist or executive retail staff roles, we agree a realistic timeline upfront — usually 10 to 14 days — and we share progress notes mid-cycle.

Yes. Infinite Talent operates under NEA Licence No. NA/2024/05/14, covering both local Kenyan placements and overseas (Gulf) deployment.

Every Cat 1 placement carries a free replacement window. If your hired retail staff candidate leaves or under-performs inside the warranty period, we source a replacement at no additional fee.

We run a four-stage process: CV screen against the brief, structured competency interview, reference and certification verification (council / TSC / NCA / KMPDC where relevant), and an optional psychometric assessment for managerial roles.

Our office is at Muthaiga Square, Nairobi. You do not have to visit — we work remotely with employers across Kenya — but you are welcome to come in for vacancy intake or shortlist debriefs.

We work on a success-based fee for permanent placements (a percentage of the first-year salary) and a managed-service rate for outsourced or contract staffing. There is no upfront retainer for standard permanent roles.

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